Privacy Policy

GoldMogul is committed to protecting your privacy. This privacy policy explains our collection process and use of personal information. By using GoldMogul’s products and services, you understand and agree to the terms of this policy. This Privacy Policy applies to all information that GoldMogul collects from applications submitted by U.S. Mail, E-Mail, telephone, and by way of our website. This site may be accessed in the United States and abroad. Information collected may be retained and may be stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction. The security of your personal information is important to us. So, we follow generally accepted industry standards to protect your personal information. For instance, when you provide us with sensitive information on our registration or order forms, we encrypt that information on our technology platform.

We also limit access to your personal information to those employees who need to know in order to conduct our business, service your account, and help you accomplish your objectives. Our employees are required to maintain and protect the confidentiality of your personal information and must follow established protocols and procedures to do so. We maintain physical, electronic, and procedural safeguards to protect your personal information. We do not rent or sell your name or personal information to anyone.

Personal Information – Collection and Use

GoldMogul collects and uses your personal information to; open accounts, process transactions, provide customer service, and perform research and analysis designed to improve our products, services, and technologies.

We also use your personal information to communicate with you whenever necessary. We may send transaction-related communications such as welcome letters, billing reminders, and transaction confirmations. We may also send you surveys or marketing communications to inform you of new product or service availabilities or other information you may find of interest.

Personal information collected by GoldMogul may be stored and processed in the United States or any other country in which GoldMogul or its affiliates, contractors, subsidiaries, or agents maintain facilities. By using our Site or services, you consent to any such transfer of information outside of your country. GoldMogul conforms to the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. If you would like to exercise any of your data protection rights, including the right to have your personal information deleted, then please contact us directly.

GoldMogul is committed to protecting the personal information you provide to us. So, in order to secure access, you will be required to provide certain personal information, such as your name, maiden name (if applicable), mailing address, e-mail address, phone number, birth date, and such other information that is required by GoldMogul for the purpose of identification, in order to conduct our business, while at the same time complying with US laws. GoldMogul is the sole owner of the information whose purpose of collecting is to provide clients with a pleasant and efficient experience while using our services and to maintain accurate and up-to-date records. Additional personal information, like banking information or shipping and billing address may also be collected, in order to process transactions, or to provide you with other products and services.

One way to link your bank account with GoldMogul is by way of Plaid Inc. (“Plaid”) and if you choose to link a bank account with your GoldMogul, then Plaid will be utilized to verify your account details. By doing so, you are granting GoldMogul and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. In addition, you agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy.

Personal Information – Sharing

GoldMogul does not share your personal information with any outside parties, except as described in this privacy policy. We may share your personal information within our corporate group, as well as our subsidiaries and divisions, all of whom may use your information for the purposes herein disclosed.

We may share your personal information with service providers who perform services on our behalf. As an example, we may hire other companies to; handle the processing of payments, fulfill orders and shipments, assist in direct marketing, conduct audits, provide data storage, etc. Those companies will be permitted to obtain only the specific personal information they need to provide the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, or sale of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which case personal information would be transferred as one of the business assets of the company. We will notify you of such an occurrence as described in the “Changes to This Privacy Policy” section below.

We reserve the right to disclose your personal information if subpoenaed, adjudicated, or otherwise required to do so by law or in the good-faith belief that such action is reasonably necessary to comply with a legal process, respond to claims, or protect the rights, property, or safety of our company, as well as its employees, customers, or the general public.

Use of Cookies and Other Technologies

GoldMogul uses “cookies” to enable you to log onto our site and help personalize your online experience. A cookie is a small text file that is placed on your hard drive, which contains information, including personal information, which can later be read by a web server in the domain that issued the cookie to you.

Information that cookies collect includes the date and time of your visit, registration information, and your navigational and purchase history.

Cookies offer you many conveniences, such as saving you time by eliminating the need to repeatedly enter the same requested information. 

GIF files, which can also be known as action tags, tracking pixels, or web beacons, can be utilized to help manage our own online marketing and advertising. These files are provided to us by our third-party ad service provider, are installed by us on this Site, and allow the ad service provider to recognize its unique cookies that may be located on your computer. Your own system settings determine how these cookies are placed on your computer as you surf the Internet. No personally identifiable information is sent by these files on this Site. Our ad service reports user activity information back to GoldMogul. We utilize this information in order to understand enhance the effectiveness of our online marketing and advertising. 

Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies. If you choose to decline cookies, you may not be able to sign in or use other interactive features of our sites and services that depend on cookies. You and the system you utilize have the ability to accept or decline cookies.

Changes to This Privacy Policy

As information practices may need to be modified over time, GoldMogul may update this policy as needed. If material changes are made to this policy, we will notify you by U.S. Mail, email, or by means of a notice on the Site for a period of not less than thirty (30) days in advance of the change. Therefore, we encourage you to periodically review the Privacy Policy for the latest information on our privacy practices.